The Marco Polo

I have reviewed this Motel in the past, and since the Motel has had a major face lift and an ownership change, I felt that a fresh review was in order. Before I begin the review of the Motel, I wanted to let you know exactly what type of manager and caretaker looks after you and your family when you stay here. The Motel Manger, Bernie is what I consider to be a top shelf human being, in fact I have never in all my years of travelling, ever come across anyone as amazing as this wonderfully unique woman. Bernie has treated my family and I with such kindness and care that has been difficult to put into words, when I stay here now it's like staying with family. I am nothing special, I am a traveller like yourself who wishes to view all of Australia and soak up the adventures in this wonderful country just like any other person. In my travelling experience I have always found that the staff and the location I am staying in go hand in hand, when it comes to a positive experience when staying in any Motel. Bernie is such a thoughtful hostess that she is an exception to all the rules, to say that she is amazing would be an understatement. Now as for the rooms the review is as follows, they are all very clean very modern, comfortable, and very well presented, in fact the entire motel and each of it's rooms recently received a major renovation and makeover, bringing each room into a newer modern and fresher style and feel. All the basic amenities that one would expect are all present, fresh towels and linen, kettle, microwave, tea, coffee and sugar are all part of the package when you enter the rooms. The televisions are all smart capable so you can bring your Netflix password and binge out on your favourite shows while you soak up the comfort of a plush king size bed. I love this place, my family loves this place, and I stay here exclusively when travelling north and south, and Bernie always goes above and beyond to ensure that my family and I are well catered for.

Very clean, comfy bed, manager friendly and personable, room huge, big shower with great heat and pressure, spa big enough to actually lie in

The staff here are truly remarkable. I had to make alternative travel arrangements with the hotel manager and she went above and beyond to help me out with my alternative travel plans and I will always be greatful. The rooms have been remodelled and they are very nice indeed the bed was king size and I have never slept better, it was truly a top quality mattress in the room and it was quality. There's a lot to be said about customer satisfaction and this place has made this customer feel very satisfied.

Receptionist was lovely and felt so welcomed she helped us with any questions I had and just was super friendly which other places we have stayed we have had terrible experiences with rude receptionist. The room was beautiful with such a comfortable bed we didn’t want to leave it. Bedding was beautiful and clean with great pillows to sleep on. Thankyou for our wonderful experience!

Bernie was fantastic. She greeted us like we were an old friend. She couldn't have been more welcoming. The bed was like sleeping on a cloud. Had a very good night's sleep. The room was very quiet.